The Banking and Finance Oath & The Customer
The vision of The Banking and Finance Oath is for a banking and finance industry that meets the community’s needs and has its full confidence. Considering and understanding the customer is central to achieving this vision.
We are guided by the following principles in relation to the customer:
· We consider
the position of the customer when inquiring and responding to ethical issues.
· We engage
consumer groups and representatives to contribute to forums and commentary.
· We encourage
our signatories to bring customers to our events and forums.
· We offer
a minimum of 5 tickets to customers at our events.
We are always interested in hearing directly from customers, please contact us at: http://www.thebfo.org/Contact-us