Articles

Engaging our leadership, values and humanity

25 Mar 20
by Jodi O'Callaghan, Executive Officer
As people around the world grapple with this extremely challenging time, never has it been more important for individuals to pull together as citizens to make the greatest impact in the face of this unfolding COVID-19 crisis.     Social distancing by working from home means a disparate workforce and a completely new way of working for many of us. Technology is enabling the ‘show to go...

The ethics of life insurance at times of crisis

23 Mar 20
by Jodi O'Callaghan
Life insurance offers financial security to loved ones left behind following the loss of a family member. It can be a difficult subject to broach at the best of times, but in times of crisis it can be even harder, albeit reassuring to know you have it. But what if you don’t? Working in customer service for a large life insurance organisation you receive a call from a prospective client wanting to purchase life insurance. They are not considered high risk in the...

Avoiding ethical blindness

17 Mar 20
by Simon Longstaff, Executive Director, The Ethics Centre
The Australian Securities and Investment Commission (ASIC) defines conduct risk as “the risk of inappropriate, unethical or unlawful behaviour on the part of an organisation’s management or employees”.  At its heart, the definition recognises conduct risk is a product of ethical blindness: a failure to see important aspects of the ethical landscape of banking. "You would hope the interests of consumers, the integrity of financial markets and the...

The ethics of romance scams... what would you do?

04 Mar 20
by Anonymous
A system red flag has popped up to alert you of a transaction by a customer that looks out of the ordinary of her usual transactions, particularly given the country the money will be received. What you uncover leaves you questioning what the right thing to do is in this situation.

The Oath

  • Trust is the foundation of my profession.
  • I will serve all interests in good faith.
  • I will compete with honour.
  • I will pursue my ends with ethical restraint.
  • I will help create a sustainable future.
  • I will help create a more just society.
  • I will speak out against wrongdoing and support others who do the same.
  • I will accept responsibility for my actions.

In these and all other matters;
My word is my bond.

The Vision

A banking and finance industry that meets the community’s needs and has its full confidence thereby fulfilling its integral role in society.